Complementics Network End User Privacy Policy

Last updated: January 1, 2020

California Users: If you are located in California, then under the CCPA, you have a right to opt-out of the sale of your information. To do this, please head to:

Your Privacy

This Privacy Policy tells you how Complementics collects, uses and protects your information on the Complementics Network and in other locations online where you interact with our content or services. Complementics is a participant in the Self Regulatory Program for Online Advertising and complies with all DAA Self-Regulatory Principals. The cross-industry Self-Regulatory Principles for Online Behavioral Advertising was developed by leading industry associations to apply consumer-friendly standards to online behavioral advertising across the Internet. Online behavioral advertising increasingly supports the convenient access to content, services, and applications over the Internet that consumers have come to expect at no cost to them. 

To view the list of participants go to

In the EU:


You can browse on the Complementics Network without telling us who you are or revealing any personal information about yourself. We collect some information automatically from your computer and mobile phone when you browse content in the Complementics Mobile network, such as where you go on the Complementics Network and what you do there. We collect your IP address, computer and connection information, browser type and version, operating system and platform, MD5 hashed address if applicable, the URLs you come from and go to next, and a cookie number. We may get additional information from or about you in other ways not specifically described here. For example, you might contact customer support or respond to a survey, or we might get a third-party complaint about you. Co-Branded Services. You’ll sometimes see Complementics Network content on other websites. When you browse their site, you are subject to that company’s privacy policy, and the Complementics Network does not receive any personal information from these other companies. We use “cookies” to collect and store data. We do not use flash cookies.


The Network and other members of our corporate family who provide us with joint services and our service providers will sometimes place cookies on your computer when you visit our sites or our co-branded sites. We use these cookies to recognize returning users, measure traffic and activity on the sites, monitor and improve our services and protect against fraud. We also use cookies to customize services, content, advertising, and promotional offers. You can block cookies by changing the settings on your browser (contact your ISP for help), but doing so may prevent us from delivering certain services to you. Your browser must be set to accept cookies in order to access the Complementics Network.

We use the information we collect to:

Operate the Complementics Network

Provide you with information and services you request

Customize content, advertising, and your experience on the Complementics Network

Communicate with you about service updates and other administrative issues

Measure and improve our sites and services

Resolve disputes, address complaints, and troubleshoot technical problems

Analyze site and user behavior and prepare aggregated reports

Tell you about our services and those of our corporate family

Sharing and Disclosure

We may share data with associates, consultants, vendors and service providers under contract who help with our business operations in which compensation may occur (such as maintaining the Complementics Network and providing related services). We partner with third-party advertisers to serve ads and/or collect certain information when you visit our websites. These third-parties may use cookies to collect data during your visit to this website in order to help show more relevant advertisements on other websites and other forms of media. Complementics reserves the right to share/sell personal data with third parties for their own purposes. To learn more about this ‘behavioral advertising’ practice or to opt-out of this use of your anonymous information, you can visit

 We may share your personal data with our third party partners, which may use such personal data for targeted advertising purposes, including for measurement and analytics on campaign performance, personalization, modeling, onboarding, and linkage; such third party partners include zeotap GmbH – for more information regarding zeotap GmbH privacy practices, please see its privacy policy available at: In the event you do not wish your personal data to be shared with zeotap, you may opt-out through the above link.


As our business evolves, the Complementics Network may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, data may be one of the assets transferred. Other Disclosures. We may disclose information when permitted by law or under the good-faith belief that such disclosure is necessary under applicable law; to comply with legal process served on the Complementics Network; to protect the property or interests of the Complementics Network, its agents and employees; or to protect personal safety or the public.

Opting Out of the Services

We provide multiple ways for you to opt out of our services. You may opt out of the collection of data collected by using tools provided by industry groups such as the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (the “DAA”). You may access the NAI opt-out tool here. This opt-out tool allows you to opt out of the data collection and preference-based ad programs of NAI member companies. These opt-out tools are cookie-based. Please note that these tools only prevent our third-parties from collecting data pertaining to you on the browser on which they are installed, and will only function if your browser is set to accept third-party cookies. If you delete an opt-out cookie from a browser’s cookie files, we will collect data from that browser until an opt-out cookie is reset on that browser.

Email Communications

If you send emails to a recipient through our site, they will receive your email address and any personal message you include. Although we do not retain in any easily retrievable way the addresses you email, these emails are not private communications. You may not use our email tools to send spam or content that violates the User Agreement.

Anti-Spam Policy

The Complementics Network does not tolerate spam. This does not mean that we can prevent spam from happening on the Internet. If you believe that you have received an unsolicited email from us, please contact our Privacy Department and we will investigate.

Links to Other Sites

The Complementics Network contains links to other websites. Info LTD is not responsible for the privacy practices or the content of these sites. If you have concerns about how other websites collect and use information about you, make sure to read that site’s own privacy policy.


The Complementics Network uses physical, electronic and administrative safeguards, including advances firewall and password protection for our databases to help protect the security of information. For example, we restrict access to your information to employees that need to know that information in order to operate, develop or improve our services. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Children's Privacy & Age Restriction

Complementics's website and services are intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that any personal information has been collected from a child under 13, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 13, please contact us at [email protected] You also maintain that you have the ability to suppress data on individuals under the age of 18 upon the request of Complementics.


We reserve the right to change this End User Privacy Policy from time to time in our sole discretion. We will post changes on this page and indicate the "last modified" date at the top of this page. Please check back often for any updates. Your continued use of our website or services after any change in this End User Privacy Statement will constitute your acceptance of such change. If we need, or are required, to contact you concerning any event that involves information about you we may do so by email, telephone, or mail.

Complementics commits to cooperate with the panel established by the EU data protection authorities (DPAs) and to comply with the advice given by the panel with regard to personal data transferred from the EU. Residents of the EU with inquiries or complaints regarding this Privacy Policy should first contact Complementics via the contact information listed below. If your privacy concern is not resolved satisfactorily, you may wish to contact your local data protection authority who will refer your complaint to the panel to investigate your query free of charge. Please note that if your complaint is not resolved, you may have the right, under certain limited conditions, to invoke binding arbitration before the Privacy Shield Panel of the U.S. Department of Commerce.

If you have any questions about this privacy policy or the practices of the Complementics Network, you may e-mail our Privacy Department at [email protected] or contact:

Attn: Customer Support/Privacy

180 N. Michigan Ave, Suite 1400

Chicago, IL 60601

Email: [email protected] | Telephone: 312-477-7313 | Address: 180 N. Michigan Ave Suite 1400, Chicago, IL 60601

© 2020 Complementics